Virtual Medical Receptionist

Running a medical practice means staying on top of patient calls, appointment bookings, and front-desk tasks—without dropping the ball. With VA.care’s Virtual Medical Receptionist, you get a trained professional who handles your calls, schedules appointments, and manages reminders just like an in-office receptionist would—but remotely. Our receptionists are HIPAA-ready and trained for your workflow.

We offer fast onboarding and flexible hours and require no extra office space. Our services are available worldwide. What You Get with VA.care’s Virtual Receptionists:
Live Call Handling—Never Miss a Patient Call
Our virtual receptionists answer calls in your clinic’s name, ensuring every caller gets the attention they deserve.

Appointment Scheduling & Calendar Management
We handle all bookings, confirmations, reschedules, and cancellations in real-time using your preferred software.

Patient Reminders & Follow-ups
Your receptionist can send reminders for upcoming appointments, helping to reduce no-shows and keep schedules full.

Insurance Verifications & Basic Intake
Our virtual receptionists can gather essential information so your clinical staff is prepared before the visit.